02 — Conversational AI
AI Voice Platform.
A 24/7 voice agent for restaurants, clinics, and multi-location retail. Built on our own LLM, deployed across thousands of phone lines, with 95% comprehension accuracy in production.
What it does
Capabilities.
Native-LLM voice
Not a stitched IVR. A single in-house model that hears, reasons, and responds with sub-second latency — even on a noisy line or with a heavy accent.
95% accuracy in production
Measured on real, in-the-wild calls across our deployed customer base. The agent picks up every line in parallel — no hold music, no staffing crises at peak.
Multi-language
English, Mandarin, Cantonese, Spanish, Korean, Japanese, Vietnamese. One number. The caller's preferred language, automatically.
Booking, ordering, and POS
Reservations into OpenTable, Resy, or your own system. Orders into Toast, Square, Clover. Refunds, address changes, and loyalty all handled live.
Brand-trained voice
We tune the voice to your brand — name, tone, signature phrases, upsell logic. The caller never feels routed to a bot.
Live analytics
Every call transcribed, sentiment-tagged, and searchable. Heat maps for missed intents, common complaints, and revenue per call.
Where it ships
Where we deploy it.
Restaurants & Hospitality
Reservations, takeout orders, allergy questions, hours, directions. Built for chains running 5 to 500 locations.
Clinics & Healthcare
Appointment booking, intake, insurance verification, prescription refills. HIPAA-aware workflow design.
Multi-location retail
Store-specific routing, real-time inventory lookups, ship-from-store coordination, and post-purchase support.
Want to hear it on a real call?
We’ll set up a test line into your operation and walk you through the analytics. Most deployments go live within three weeks.